Ecom Express — digimart red striped girls jumpsuit | |||
I ordered a dress for my daughter which should have delivered to my house on 05th january. Ithe delivery agent has given a miss call to my mother and sent us a message that delivery attempt failed. They will redilver it on 14th january only. As per the parcel tracker, the parcel reached my hometown, adoor branch, kerala. There is no phone number for the delivery agent and no body responded properly yet. Please stop sending parcels through ecom express and i want my parcel before 08th january. Really an arrogant behaviour and very bad service Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Jan 07, 2020 Ecom Express Customer Care's response Dear Mam, Greetings from ECOM Express We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same. Regards, Team ECOM Express Verified Support Jan 08, 2020 Ecom Express Customer Care's response Dear Mam, Greetings From ECOM Express. With reference to your query/complaint regarding non recipt of shipment AWB number [protected], the said shipment has now been delivered on 7th January at the registered address. As the same has been confirmed by you we are closing the case at our end. Please feel free to write back to us in case you require any further assistance. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from ECOM Express!
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your query.
Regards,
Team ECOM Express