Ecom Express — digitally delivered but physically not delivered

Address:JAGA COLONY, MUNIGUDA, RAYAGADA, Rayagada, Odisha, 765020

How disgusting your service and your agent named rajesh gouda. Its my
Third complaint that this particular guy starting loot to the
Customer, awb no - [protected] was shiped by amazon and i came to know
On dated 26/10/2019 when i check the order status that above order
Already delivered by same person on dated 21/10/2019 on given address
But i physically check and not found any order and then visit to ecom
Local store where i came to know that the guy named above take the
Product to his home but updated that product is delivered to customer.
How disgusting i can't imagine? If you are unable to delivered the
Item then please call me and direct me to receive same item. Please
Take some serious action against that fellow otherwise we many people
Will stop purchasing items from online. For your reference i attach
The screenshot which shows delivered on 21/10/2019 but fact that the
Product not delivered at given address and product taken by your
Delivery executive to his home.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at [protected]@ecomexpress.in.

Regards,
Team ECOM Express
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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