Ecom Express — digitally delivered but physically not delivered | |||
How disgusting your service and your agent named rajesh gouda. Its my Third complaint that this particular guy starting loot to the Customer, awb no - [protected] was shiped by amazon and i came to know On dated 26/10/2019 when i check the order status that above order Already delivered by same person on dated 21/10/2019 on given address But i physically check and not found any order and then visit to ecom Local store where i came to know that the guy named above take the Product to his home but updated that product is delivered to customer. How disgusting i can't imagine? If you are unable to delivered the Item then please call me and direct me to receive same item. Please Take some serious action against that fellow otherwise we many people Will stop purchasing items from online. For your reference i attach The screenshot which shows delivered on 21/10/2019 but fact that the Product not delivered at given address and product taken by your Delivery executive to his home. Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 28, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at [protected]@ecomexpress.in. Regards, Team ECOM Express | |||
Add a Comment | |||
35%
Complaints
6402
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Post your Comment