Ecom Express — Ecom Express OFD Lock Revoked

Sahana Shetti

from Haveri, Karnataka

May 27, 2021

Website:

ecomexpress.in

I had ordered from medlife on 19th May, for which it showed me 25-26th May 2021. I got a call on 25th May, 11:50 am. But no one spoke. Soon after that I saw remarks mentioning customer refused to accept order.. I tried reaching out to customer care and also executive number with valid pin which I had received. But the call was not getting connected, and also it said invalid pin and said I called from unregistered phone number. Wherein I called from valid number and valid pin.
From my nearby location, its moved to Gurugram. This is what I see in tracking status.
Could the delivery be processed asap, its a medicine order. So need it on urgent basis.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express