[Resolved] Ecom Express — ecom not called for delivery
Puthiya valappil house, south bazar kannur 2, Kannur, Kerala, India
SmSmija sudeesh on May 10, 2019
I have ordered an item in club factory and the proposed date for the delivery is 10th may. But ecom executive did nt call me yet. When i tracked the product, on may 5th, it shows product returned as the customer was not der. Now it shows rto lock.. Actually anybody called me from ecom.. And the fact is dat may 5th was sunday and all were der at home.. I think they make wrong statements at site... I need my product as soon as possible... I already paid for it... My awb no is [protected]
Complaint marked as Resolved Jun 11, 2019
[May 10, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, May 10, 2019
Greetings from ECOM Express
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal as we were unable to contact you on your registered number. Request you to kindly contact your shopping portal for further assistance.
Team ECOM Express
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