Ecom Express — Fake product delivery claim and irresponsible team | |
I ordered a product from myntra. My product had reached the Delivery Centre on the 16th. They say they attempted delivery and failed but won't return our calls. They shout back at us when we ask about our product. Earlier I ordered from Vaadi Herbals and my product was damaged. I didn't complain because I let go of this. I'm making an international call and when I ask if this is Ecom they disconnect. They do not even deserve to work anymore. Such irresponsible delivery service and team. Was this information helpful? | |
Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 26, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Express We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal. Regards, Ramen Team Ecom Express | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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