Ecom Express — Fake status and non delivery of item

Address:

Maan machine tools ballabgarh haryana

Tracking no [protected] as satnam singh maan ballabgarh haryana.
It's dispatched on 13th May 2021 from Delhi to faridabad till 18 6pm its not delivered

On 17 they updated fake status that ofc is closed even ofc is open

On18th they assured they deliver it as soon as possible but it's again fake and
When we call customer care they r so rude he says do whatever u want to de we only deliver it after 48hrs I also have call recordings of our conversation they are shameless people even itsrelated to medical equipment .

We want strict action on that customer care guy for misbehave even after non delivery of goods and fake commit.ents.

Or I am going to consumer court with all the fake update and your customer care behavior

Waiting for your reply at [protected]@gmail.com/[protected]

Maan machine tools