[Resolved]  Ecom Express — fastrack combo offer- fake

Address:577601

Hello,
It is about to reference number
ECOTTONCOUNTRY "CoD" shipment[protected] is l delivered by ECOM Executive Ph: [protected] PIN:[protected]
And the product that we have received is not the one we have ordered.
It is poor quality and not worth of even 100 but you have taken 1298 on cash.
I do not have details how to return it back
Pls request to arrange for cash back on immediate basis.
Pls call back in [protected]
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Feb 9, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,
Team Ecom Express
Jan 14, 2019
Updated by Nagaraj 123
Hi,
There is no contact details given in the website there is only mail ID [protected]@gmail.com given to contact for replacement.
I have sent many mails but none of them are responding..
Can you help to sort out of my problem.
Regards
Nagaraj
[protected]
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