Ecom Express — for bad behaviours of delivery boy

Address:At Amarpur(Near Cinema Hall) Po Amarpur Ps Mednichowki Dist Lakhisarai State Bihar Pincode 811106, Lakhisarai, Bihar, 811106

Dear sir/madam
My name is-badal kumar
Contact no.[protected]
Address-at amarpur (Near cinema hall) po amarpur ps mednichowki dist lakhisarai state bihar pincode 811106

[protected]@gmail.com

My awb no.[protected]
My problem is that your delivery have no harmony and co-ordination with costumers he talked very rudely and got angry on each conversation.
Before, 6-7 days he also came for deliver the product he charged more money to my brother and today he tell me that i don't give you the product (He charges extra money) when i ask him he what is the reason he doesn't told me the reason and cancelled my order my question is what is this? All area peoples are same complaint with him that he charges more money and if we don't give him he got angry and got cancelled our order.

So, please us regarding this.
This will i'm very glad to you and please take appropriate action on this matter and resolve our problem and deliver my product as soon as possible.

I'm looking forward to hear from you.

Thanks!!!
Ecom express
With best warm regards,
Yours sincerely,
Badal kumar
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

We sincerely regret the inconvenience you faced with our services. We never intended to give you such an experience. Please note this matter shall be investigated and strict disciplinary action would be taken against the errant officials to avoid this in future.

We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.

Regards,
Team ECOM Express
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