Ecom Express — for bad behaviours of delivery boy & dc incharge

Address:811106

Dear sir/madam
My name is-badal kumar
Contact no.[protected], [protected]
Address-at amarpur (Near cinema hall) po amarpur ps mednichowki dist lakhisarai state bihar pincode-811106
Email [protected]@gmail.com
My awb no.[protected]
My problem is that your delivery have no harmony and co-ordination with costumers he talked very rudely and got angry on each conversation.
Today my shipment is out for delivery but i told deliver boy that i want future delivery for tomorrow (19.11.2019) because i'm not on my specific address but delivery boy said that if you not accept your shipment today then he will cancel the order and also talked very rudely and got angry on me.
I had also called dc incharge regarding this but he also told me same thing that if you not accept your shipment today then it will be cancelled and he also talked very rudely and talk very rudely to me.

And also all area peoples are same complaint with him that any of customer want the future delivery of the product then he cancelled the order.

So, please us regarding this.
This will i'm very glad to you and please take appropriate action on this matter and resolve our problem and deliver my product as soon as possible.

I'm looking forward to hear from you.

thanks!!!
Ecom express
With best warm regards,
Yours sincerely,
Badal kumar
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express.

We deeply regret for the inconvenience caused. As discussed over the call we shall reattempt the delivery of your shipment today by 1 PM at your registered address.

In case of further assistance please let us know.

Regards
Ecom Express
Verified Support
Nov 28, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express.

We deeply regret for the inconvenience caused due to delay. As per the update the shipment [protected] has been delivered on 21st November.

Regards
Ecom Express
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