[Resolved] Ecom Express — fraud by a courier boy | |||
Dear sir Myself Subrata Biswas. I bought a product from Paytm mall.my order number was [protected] & AWB number was[protected]. The product was handed over to Ecom Express from Paytm. And expected delivery date was 21/10/2018. But still now the product hasn't been given to me by your courier boy Mr. Suman Hazra of Memari, Bardhaman, West Bengal. Please do something.. if I got my parcel I will be very grateful to you... Was this information helpful? | |||
Dec 9, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 05, 2018 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express. Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected]. Regards, Team Ecom Express | |||
 4 Comments | |||
Comments
Please give the original customer care number.. the given number is wrong.. I can not contact with customer care.
Reply
Delivery boy not delivered my product and he updated status as delivered, and ecom express not provided the deliver boy contact number, how could i get my product. Such a fraud
My awb number is[protected] and the delivery boy name is NARIGE RAMESH.
Please solve my issue, delivery boy he himself kept status as delivered.
My awb number is[protected] and the delivery boy name is NARIGE RAMESH.
Please solve my issue, delivery boy he himself kept status as delivered.
Ecom Express Customer Care's response, Jan 23, 2019
Verified Support
Dear Sir,
Greetings From Ecom Express.
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, request you to kindly share your alternate contact number to assist you.
Regards,
Team Ecom Express
Greetings From Ecom Express.
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, request you to kindly share your alternate contact number to assist you.
Regards,
Team Ecom Express
How much time does it take? Give some proper timing and solve my problem as soon as possible. Get my product back.frauds...
Ecom Express Customer Care's response, Jan 23, 2019
Verified Support
Dear Sir,
Greetings From Ecom Express.
Request you to kindly share your alternate contact number to assist you.
Regards,
Team Ecom Express
Greetings From Ecom Express.
Request you to kindly share your alternate contact number to assist you.
Regards,
Team Ecom Express
Forward the delivery boy contact number.
Delivery boy name is NARIGE RAMESH. And he is of NARSAMPET location delivery boy.
Pin code of delivery location is 506331.
The number you provided earlier is not working.
Delivery boy name is NARIGE RAMESH. And he is of NARSAMPET location delivery boy.
Pin code of delivery location is 506331.
The number you provided earlier is not working.
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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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