[Resolved] Ecom Express — got a message as product is delivered, but till now i didn't get any item | |
I ordered a product from flipkart on a bigbillion day, on oct 12 around 7.43 pm i got a message as product is delivered, the delivery boy contact number is not working. I already paid the amount. Please help me with this, worst experience with ecomm. The customer care number is not working. Are you guys playing with this? I will complaint with higher authority. Was this information helpful? | |
Nov 24, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 18, 2018 Ecom Express Customer Care's response Dear Varunakrishna, Greetings From Ecom Express We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance. Regards, Team Ecom Express | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from Ecom Express!
We apologize for the inconvenience caused in this regards.Please be informed that we are the logistic service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, you need to contact the online shopping portal.
Regards,
Team Ecom Express