Ecom Express — got newspapers instead of my product

Geetanjali Dogra

from Shimla, Himachal Pradesh

Website:

Instagram id- exotic_wardrobe

Hi sir/mam

I ordered from exotic_wardrobe.
Three jeans... Bt they guys were fake they delivered a box full of newspapers and they guys are not replying to my messages i have payed for my order already... I want my money back.. I don't know why u people have links with such fake people... It also effect urs company image... Pls help me out and do work on my problem immediately.
I will be thankful to u...

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Team ECOM Express

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Comments

Charls Jeba Singh

from Ariyalur, Tamil Nadu

Whether im looking like a fool, i don't have any other job, im wasting my time for those [censored] guys, they send a sms they will pick up by today they send me a number, i call that no its not going just give me a alternative no or give me a solution, ask them to call me [protected]

amitkuma75

from Mumbai, Maharashtra

My Amazon order return pickup date - 07/09/2019 ecom tracking no[protected] but not delevry Amazon wharehouse, I am contact ecom customer care but any promises delever date, plese any action against ecom express

kashi jagathnabiath

from Mumbai, Maharashtra

I am purchasing from kwid car solution store rear car speaker male female adapter trough ecom express tilthem didnot deliver this item no response customer care and order id 18816093 AWB[protected]