[Resolved] Ecom Express — haven't got my parcel

Oyilen Moyong

from Dimapur, Assam

Address:	Papum Pare, Arunachal Pradesh
Website:	E-commerce express

Product had to be deliver on 1oct bt haven't got my product yet. They attempt to deliver only once n at tht time i was not there to receive the parcel n it's been mor than 5times i had called e-commerce expres service bt no initiative has been made. N the product i bought frm club factory online shopping app they also not hlping regarding my issues.

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Nov 8, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

Ecom Express Customer Care's response Dear Oyilen Moyong,

Greetings From Ecom Express

We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

Regards,
Team Ecom Express