Ecom Express — I am complaining about My shipment which is still not delivered to me but the status is showing its delivered on 14th of october.

Ecom Express — I am complaining about My shipment which is still not delivered to me but the status is showing its delivered on 14th of october.

P Preity Sarkar

My shipment from firstcry awb number [protected] is not delivered to me i even called your customer care but they just told me they will look through it within 72 hrs but after that they didnt bother to send me any ingormation related to my shipment through mail or text this is very disappointing from your end, this is how you serve your customer, right? I just want my package back to me within 24 hrs anyhow. And if you dont solve my issue i will raise a complaint against you . Hope for your concern. Thankyou. +4 photos Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 26, 2020 Ecom Express Customer Care's response Dear Mam, Greetings From Ecom Express. Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest. Meanwhile, you can provide your alternate contact number to assist you. Regards, Ramen Team Ecom Express
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