Ecom Express — I didn't receive my product.

Address:685619

I ordered for an oswall cbse class x question bank and the product is prepaid. Morning a message came saying that it is out for delivery no one called me and in evening another message came delevery was attempted and will be delivered soon its the second day still no delivery and there is no contact details available to call anyone to enqure it is our right to get the contact information and its not available very much dissatisfied.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Complaint comments 

Comments

Since the product arrived mannarkad dc the delivery boy not contacting me.
but at the evening amazon messaging me that customer not available wait for next day
and this continues
i need a solution for this.
you should contact mannarkad dc for delivering my product.

Ecom Express Customer Care's response, Dec 10, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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