[Resolved]  Ecom Express — I m complaining about the service of subarnapur branch office

Address:Subarnapur, 767017

The manager of ecom sonepur is a lethargic, delivery boy are not educated or nor properly mannered to the people, all staff of ecom is very poor so people are facing many problem like they have to go to ecom for their percel, they are not deliver in time they return the parcels with out informing to the own person, their response is very bad especially the uncharted it's not personal but personnly we suffer this problem many times
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Apr 25, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team ECOM Express
Complaint comments 

Comments

On 17th of March my product has reached ecom express Guwahati branch but till today I am not getting my product.. Please have a look into the matter.
My order no. COC00205503
Ecom Express Customer Care's response, Mar 28, 2019
Verified Support
Dear Sir/Mam,

Greetings from ECOM Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team ECOM Express
Delivery boy is a very neglected person..
He did not deliver the parcel at home..He told me to receive the parcel from office..I also went there..But they still told me to wait for 1 hour..Still they did not give me my parcel..
I want to do a complain about the staff of padampur, bargarh, odisha.
Ecom Express Customer Care's response, Mar 28, 2019
Verified Support
Dear Sir/Mam,

Greetings From Ecom Express

We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve

kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team Ecom Express
This morning i reveived 'out for delivery' message my order from club factory but not received
I was still availabled on phone call and i was still waiting, no phone call and no information why please help me ?
Ecom Express Customer Care's response, Mar 28, 2019
Verified Support
Dear Mam,

Greetings from ECOM Express

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team ECOM Express
Its not good product .and unsize bad cloths and i dont like this type of good becouse cheit customer ...mai yhi advice dena chahunga sab ko so please mat order karna ye sahi nhi hai ...fraud hai sare

Ecom Express Customer Care's response, Mar 28, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team
I did not receive any packet but when I tracked it is saying delivery is done, my tracking ID[protected]

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