[Resolved]  Ecom Express — illegal signing

Address:

Imphal East, Manipur, 795004

My product ordered from clubfactory is undelivered to me and yet my status says its delivered on 24th may. I expected the ecom personals to contact me at least because it alredy happened to me. They sign delivered and gave me the next day but even aftr week pass by nobody cared to contact me. I went to enquire on 5th june and m shocked dat people hv the audacity to sign delivered for others and yet not deliver. They didnt try contacting me or even a text sms dat my product is gonna be deliver. They had their excuses that they cnt find my house. But he could call me up which he didnt and gave the dumbest excuse that my phone was not ringing. Forget by calling, not even a text sms of out for delivery. I am very dissapointed that even without delivery it was sign delivered by the ecom xpress and failed to contact the customer. Its their duty to deliver and are staying idle. Plz make sure this dnt happen again. Signing up without the customers consent is illegal. Its fraud too.in case it was true my phone didnt ring which isnt.. Still wat bout their duties to contacr me from 25th may to infinity until i went there myself on 5th june. One persons failure of decent act will ruin the whole image.