Ecom Express Complaints & Reviews

Dear sir
This is to inform you that i have purchased nike basketball shoe through online. I have paid money through my credit card, money has been detected. The delivery has been done 6th july 2019 at the time of delivery courier person again taken prepaid money at time of delivery. I have given compliant through customer care so many time but no responsible the amount is 3360/- rupees
My awb no is-[protected], my name is govidaswamy, so how i will getback my money
My contact no-[protected]

Recently I purchase oppo reno mobile from flipkart on 4th august . They provide me tracking I'd starting with FDSP(10digit no.). first time I get this type of tracking for ecom express. And when I try to track my parcel by this awb no. Its show invalid in ecom tracking site.
So please i[censored] can inform me about what is meaning of FDSP and where is my product.

Your delivery boy was not attempted or any call/ contact me for delivery of return my product.
But after some time i received a message that you are not return the product
I want return my product but no one is come here. What will be do for return my product only message received your parcel will collect today get ready but no one is come here for return my product..

I wanted to return the phone which was delivered to be that phone is not original and i requested to return the product the message i received was that it will be returned within 2 days but no one came to take the product back. They took 14000 from me and now i want to return the phone. Knindly provide me the number of the person from whom the phone was taken. This a matter of fraud because in site it was written that the phone is original but it is fake.

Name:-praveen
Number:-[protected]
Hlo
I got the wrong product from online shirts empire
Iam complaining since two weeks nobody is not responding i dont know what is the problem can you people please help for my request. That people are not lifting calls not repling to my mails. They are just delivering wrong products. Please take action or something i want my money back..

Dear sir,

Last week i ordered some product from amazon. The products delivery duty is for ecom express. For more than 3 days the product is just 10 km near to my home but ecom express is not delivering the product. One time i poked them and from their office one staff called me and told that today we will deliver the item and our delivery person will call u today and u must attend the phone, but nobody called me still. Very poor service... Its my product tracking id[protected]

Hi,

My shipment is delivered to wrong person. Its been more than 2 weeks but no response from ECOM Express.

Tracking number:[protected]

Contacted many times to customer care eom express but no response. Only they are forwarding complaint.

My Shipping address:
Ratansi Jaykaran pandey chawl, Gundavali, Old Nagardas road, Andheri east, Mumbai - 400069

Regards,
Rakesh

They didn'tgive the product on time and they cancel the order and reported as customer refused to accept it. This is the third time. Worst experience with ecome express. Give one star rating.
Flipkart orders dint get correct time and some time they call to accept the parcel from their office. Didnt get the home delivery option. Indian postal service is far far better than ecome service. Totally dissatisfied with ecome.

I ordered redmi k20 pro from flipkart on 30 july 2019. And through flipkart app i received ecom express tracking id fdsp[protected], for tracking the status of my order. But while tracking it, from ecom express website it shows message "awb number doesn't exist'. That implies that tracking id is fake or invalid.
Please help me to trackdown my order.

Sir/mam
I would like to inform you that i m very ashamed of being ur regular costumer, as few days ago i have returned the product and pickup was finally scheduled today. On around 5:00 pm i got a call from delivery boy to handover my returned prdt., i went outside and called him... He said wait, i waited for almost 20 mints and when he came i just said him why so late brother i haven been here since long tym... He slapped me with the parcel and his invective language has forced me to write you. Returnd i'd for the same is[protected].
How can you hire such a mannerless man who abused and slapped me in the middle of the road without collecting the pickup parcel. I hope stringent action will b taken against him.
Thank you so much for this invective language and insult.

I ordered a huggies from Amazon.. no is[protected].. Noone contacted me yet and sending msg like customer is unavailable to take call... I am facing this type of issue several times.. please look into it. It is being more than 10 days.. still my issue is not solved. Previously I ordered a another huggies but they send me msg like customer is not Available.same issue several time.. what to do find a solution for me.

Thanks
Piku
[protected]

I have odered fossil gen 4 smart watch and you have sended me fastrack duplicate watch.
It's not the right way you are treating your customers.
You must refund me of my watch. You have photos of fossil smart watch and of less rate thats why i purchased it but it is totally opposite
Even you have sent me fastrack watch and that is too duplicate as your company. Be aware of your work. Money is not everything, you have to solve problems of your customers so that we will advice others to buy from your website.

I know that you will see to it and get me refund of this watch.

Thank you

Hi team

I have ordered two shirts from the myntra and it got delivered by ecom express and due to quality and color issue i requested for return through myntra hence it got assigned for the same ecom express to pick the shipment from my end the pickup boy called me and he asked me to handover the two of the shirts the same i have given to him after 5 to 6 days i got refund for one shirt and whereas for other shirt it was on pending the same i escalated to myntra team them came back saying that still the shipment is not picked from your end,.

Then i have called to the pickup boy regarding this, he said both the shirts he has processed and handover to his incharge itsems but till now one shirt is still pending to be processed

Note - i have cctv footage of handovering two shirts to the pickup boy and also the call recording of pickup boy and self in which he said both the shipments

Tracking id
1.[protected] pending to be a process
2.[protected] the same day it got a pickup and also got a refund

Delivery boy number - [protected]

If i don't get the support i will raise this complaint to your director level - t. A. Krishnan or yogeesh dhingra my ex colleague

Reverese pickup from myntra with order id 53060339, date 31 jul and[protected] jul both pickup are canceled by your courrier team they didn't call me to no consents is taken how should they dare to canceled a pickup without taking customer consent and courrier guy at balesar is not delivering courier at home of customer they are call me to collect from their office this type of services are not excepted i am very bad company your even do...

Ecom express private limited[protected] order no. [protected] delivery vendor address: ashirwad products d45 patel nagar

Snapdeal poduct / service type: jbl t110 in ear wired handsfree earphones with mic black
Order no:[protected]

Hi
I had returned my product to your courier person: anil kumar from ecom express private limited on (Mon) 22/07/2019 and received my customer copy from :ecom express...

Hi,

I have not received the earphone that has been couriered more the one month ago. I have approached to the ecom express customer care multiple times on ([protected]) but always i get response from there that wait for 24 to 48 hours. I have not get any response from ecom express till now.

Please help to get the proper information regarding my product delivery for tracking number - [protected]

Regards,
Ajay jain
[protected]

My product (A black heel sandle) ordered from shein app with awb no. [protected] is not delivered to me. And the app is such that i cannot even talk to the customer care to know my product status. And the awb no. Is showing to be incorrect. How can i get my product. Contact ecom services and please deliver my product as soon as possible otherwise my 1803 rs will be lost.

Dear team my irder is not match by your discription plese refunde me money my order date in27/07/2019 so plese chek and refund my money in one to two days plese beacause i belong a very poor faimly so plses team my order refund my money i my product is a level u the ear bluetooth headphone(hsn:[protected]refurbished) my invoic no is spt[protected] so plese help me

[resolved] ecom express — combo of 3 fashionable style slim fit shirts - choose size: xl

Ansing
Ansing, ansing dictirct washim, maharatsra india
Santoshi mata kele firun gandhi chouk asnsing on 21jul 2019
Submit a complaint
Sir i buy combo of 3 fashionable style slim fit shirts
- choose size: xl, vye0exsdps1, price-rs.999 rs.999, cod charges:rs.0
Sub-total:rs.999, shipping rate:rs.100, total:rs.999
Payment address/shipping address-mahendra sawant, at/po - ansing santoshi mata electornics gandhi chok ansing 444507
Order id: [protected]
Date added: 21/07/2019
Payment method: cash on delivery
Shipping method: shipping rate, email: [protected]@gmail.com
Mobile: [protected], ip address:
I want to return the product because of when i open the packet i see that those are not same what i want

[resolved] ecom express — combo of 3 fashionable style slim fit shirts - choose size: xl

India mahendra sawant ansing washim maharashtra 444507
Submit a complaint
Sir i buy combo of 3 fashionable style slim fit shirts
- choose size: xl, vye0exsdps1, price-rs.999 rs.999, cod charges:rs.0
Sub-total:rs.999, shipping total:rs.999
Payment address/shipping address. Mahendra sawant santoshi mata electorinc ghandhi chouk ansing
Order id: [protected]
Date added: 21. Khup.2019
Payment method: cash on delivery
Shipping method: shipping rate, email: [protected]@khail.com
Mobile: [protected], ip address:
I want to return the product because of when i open the packet i see that those are not same what i want