Ecom Express — item not received

Address:Coimbatore, Tamil Nadu

I have ordered through snap deal they dispatched next day and reached the distinction on 2/06/15 they never contact me just send a sms that item out for delivery .still now not yet delivered ..now i received a mail as that they resending the item what is happening? I am ready to accept my courier at any day any time please make arrangements to deliver soon ( air way bill no[protected] ( my cont no [protected])
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Ecom Express customer support has been notified about the posted complaint.
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Dear Stevin Balan,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Stevin Balan,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

product not delivered on date and time

tracking order no:[protected] estimated date is 17 or 18 november 2014 but till now we not received the product

Tracking: 713136565

Can someone please tell me if I am ever going to get my order? The Fashion and me team directed me to contact you. Tracking:[protected]

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