Ecom Express — Kyc verification not happening

Ecom Express — Kyc verification not happening

S Suma Kolar Raghupathy Aug 8, 2021 Aug 12, 2021 This thread was updated on Aug 12, 2021

I had requested for paytm kyc verification with home visit. Paytm and Ecom Express messaged and said kyc agent will arrive for verification and noone has come for verification till now. This has been going on since 4 august 2021 for the last 4 days. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Aug 09, 2021 Updated by Suma Kolar Raghupathy Is there any action taken on this complaint? Verified Support Aug 12, 2021 Ecom Express Customer Care's response Dear Suma, Greetings from Ecom Express Request you to kindly provide the 9 or 10 digit AWB / tracking number starting with 10 or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Team Ecom Express Aug 12, 2021 Updated by Suma Kolar Raghupathy I got notification that i received a response from Ecom express customer care. Dated 12 august. But i dont see any response here. Aug 12, 2021 Updated by Suma Kolar Raghupathy Dear Ecom Express, i did not get any tracking number provided to me. And this is not a shipment. This is for kyc verification for paytm at my home address. Until now i have got no awb number messaged to me by paytm or ecom express.
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