[Resolved]  Ecom Express — my order #1103 vizioo v20 6 inch product is changed & totally dad & reject item recive.

Address:461331
Website:www.Gadgetz.in

Sir my order #1103 vizioo v20 6inch mobile tottly chang defrent & reject item send. My order date 03.01.2019. & my order booking pay on the clear card banking method on the company rs. 3999₹ amount. Date. 03.01.2019. Sir may order is totally changed recive today. Sir jo item maine recive kiya hai. Vo item change & rejected. Band only no working mode me hai. Kripya my order #1103 vizioo v20 6inch 4gb ram hai. Collect karvaiyega. Please. Thanks..
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Feb 9, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the new reverse pick up request.

Regards,
Team Ecom Express
Complaint comments 

Comments

Ye mane power bank liya tha or ye charge to kar rha ha par charging nhi le rha ha plz ishe return kar ke next pics bhej do

[email protected]'s reply, Jan 10, 2019
Is damage power bank
I ordered a product in Snapdeal and I got it and I requested for replacement, and your Ecom person came and take it back on 03/01/2019 and there is no any update from your end.
And in tracking it's showing as pickup rescheduled.
Please consider my query and do needful
Reference id: 53134169
Thank you
Ecom Express Customer Care's response, Jan 10, 2019
Verified Support
Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express
Ecom Express Customer Care's response, Jan 10, 2019
Verified Support
Dear Nagaraj Mannapur,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.

Regards,
Team Ecom Express

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