[Resolved] Ecom Express — my parcel is not delivered yet.

Tanay mahajan

Address:

Akola, Maharashtra, 444001

Hello,

Shipment no:[protected]

I have order a product form myntra and it was shipped via ecom express

The tracking page show the package is delivered but i haven't recieved the same,

The package never came to my place then i don't want it so tell him on call that cancel the product but he abuse.

And then i received an sms for delivery confirmation and still the status on the tracking page was changed to delivered.

Iand one more thing without my id or signature how the delivery completed. So kindly look in this matter because my 213 rs are given from credit. I hope you will resolve the problem sa soon as possible.

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Apr 18, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

Meanwhile, you can provide your alternate contact number to assist you.

Regards,
Team ECOM Express