Ecom Express — My parcels status are not updated

Address:Near Yuva Sangha Club, Ram Nagar Rd. No-1, Agartala, Tripura West

I ordered 3 books from sapna book stores. And they are coming in 3 separate parcels. Book shop shipped the parcels on 5th october. After 6th october nothing is updated on the website.
I want my delivery urgent and maybe no one is working on my delivery and it is still on bangalore.
Please contact with me. I need urgent help
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AWB no is [protected] & [protected] of both the parcels. Please confirm me where it is now... I have paid 2000 rupees for those books which is very precious for a student
Ecom Express Customer Care's response, Oct 12, 2020
Verified Support
Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. Pleased be informed that the delivery of the said shipment has been delayed. We are coordinating with our concerned team and get this expedited and shall keep you updated on the same.

We regret for the inconvenience caused to you due to the delay in delivery of this shipment.

Regards,
Ramen
Team Ecom Express

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