[Resolved] Ecom Express — no delivery | |
I ordered from club factory awb[protected] the delivery was supposed to reach me on 14/06/18 but i received a message saying "customer not available to receive parcel and undelivered after 1st attempt" which is not true as i didn't receive any calls and i was home all day. I have tried all the numbers available but no one to answer as all the executives are busy on another call for hours and on 16/06/18 i received another message saying "undelivered after 1st attempt" which is also not true as i am home at all days and how can it be a 1st attempt again. I didn't expect such service from a courier company as yours. Please deal with my complain as soon as possible and deliver my products and not message me wrong information about delivery again. Thank you Was this information helpful? | |
Jul 20, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Ecom Express Customer Care's response Dear Khrune Sha, Greetings from Ecom Express! We regret for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. Regards, Ecom Express Team | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Has my khandwa add.but your porsal boy mukesh lovanshi send to harsud and his cometmet sir.your porsal his today deliver in evening but is not delivered
And am call to mukesh is toking to me your pasal is gost to indore and your deliver to yastarday am not satisfied this const your parsol boy mukesh lovanshi
Greetings From Ecom Express
We regret for the inconvenience caused to you, we shall cross check with our centre and try to get issue resolve
Regards,
Ecom Express Team