Ecom Express — no proper channel for communication

Address:Hyderabad, Andhra Pradesh
Website:ecomexpress.in

Hello,

I took Vodafone doorstep service, for my two new sims. The funniest thing is that they sent two different OTP SMS for my courier without mentioning the transaction ID. The executive who came to deliver the sims also doesn't know which OTP belong to which trackID. Now I reschedule my Package again just for the OTP confusion.

I called twice on the customer care number. but they hung up in the middle knowingly.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6402
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information