Ecom Express — no response till date for reverse pickup id no.-[protected], dt. 20.09.19, order id: [protected], dt 14 sep, 2019

Address:AT/PO.- ATRAILA, DIST.- REWA, MADHYA PRADESH, PIN-486447, RAMBAGH ROAD, Rewa, Madhya Pradesh, 486447

Dear sir,
After several mobile communication to your customer care team and with snapdeal, till date no response from you end for reverse pickup of my above mentioned pickup & order no. I am attaching the screenshot of the message sent from you to my mobile no. [protected], pls don't harass me & cooperate me.
Pls. Pick the reverse pickup urgently that's why i can claim my refund to snapdeal.
Thanking you,
Manoj kumar sahooorder id: [protected], dt 14 sep, 2019
Reverse pickup id no.-[protected], dt. 20.09.19
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We are sorry to hear that the reverse pickup of your shipment hasn't been done yet. We are coordinating with our pick up center to get your pick up done in 24-48 hrs. Meanwhile, please share your alternate contact number to get this expedited to [protected]@ecomexpress.in

Regards,
Team ECOM Express
Complaint comments 

Comments

Hi Manoj!

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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