Ecom Express — Non delivery of prepaid shipment | |||
My bajaao "pre-paid" shipment awb [protected] was scheduled to be delivered today forenoon by ecom executive ph: [protected]. The person called me up and said he can only deliver the shipment after 6 pm. However, at around 6:30 pm he called up and asked for the otp before the shipment would be delivered to me. I told him that i will give the otp to him when he arrives with the shipment in person. Hearing this, he disconnected the call. When i tried to ring him back, it led me to ecom voicemail. He has not called me up since then or delivered the package. Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Ramen
Team Ecom Express