Ecom Express — Not delivering product from 5 days

My name is somanna Raju
I have ordered a product on Flipkart on
14th March and my delivery date is 21 march Now the date is 24 march afternoon 2:45 time
Upto now now not delivering my order
My order is showing on my near hub only 5 days
One time 19march called me delivery boy to deliver the product but he said he cannot come to my address and not delivering my order upto now
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2021
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards
Team Ecom Express.
Sep 05, 2021
Updated by Somanna Raju
AWB no is [protected]
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