Ecom Express — Not getting my product and the status is false

I ordered a product from meesho and they shipped the product by ecom express.
My tracking number is[protected].
When the product came to the delivery location status showed that the shipment is out for delivery...
I was waiting from morning but i didn't got any call from delivery boy.. And the end of the day status shown that consignee requested for future delivery...
I didn't even got any call or any prior information... Then how could i tell them for future delivery...
I contacted their helping number for clarification.. but they couldn't response.
Ecom express making customers fools
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2021
Ecom Express Customer Care's response
Dear Ayshi,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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