Ecom Express — Order stuck at hub | |
I have ordered an product through firstcry and it reached ' walayar hub' on 20th august and there is no movement from there. Everytime when i complaint about this to ecom express they are saying 24 to 48 hours and no update after the mentioned time. Ecom express customer care executives are ending the call with fake expected date and making me wait for weeks. And customer care executives are behaving very rudely to the concerns Awb no- [protected] Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Sep 01, 2020 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express. Pleased be informed that the delivery of the said shipment has been delayed. We are coordinating with our concerned team and get this expedited and shall keep you updated on the same. We regret for the inconvenience caused to you due to the delay in delivery of this shipment. Regards, Ramen Team Ecom Express | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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