[Resolved]  Ecom Express — orders delivery

Address:Thrissur, Kerala

Ecom express courier service wadakanchery thrissur district is not attempting delivery of orders made on amazon.in they are returning items to seller there is no way to contact this ecom express courier they never give their address or phone numbers. Very bad service. This type courier service will spoil the reputation of amazon and others
Ravindran.
[protected]
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Mar 9, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express
Complaint comments 

Comments

Tracking detail, ECOM Prepaid
[protected]
Dispatch Time :[protected]:04:45
delivered
Delivery Time :[protected]:35:47

PRODUCT IS NOT DELIVERED TO CX, BUT WHILE TRACKING IT IS SHOWING THAT THE PRODUCT IS DELIVERED TO CUSTOMER.
PLEASE CONFIRM ON URGENT BASIS.
Ecom Express Customer Care's response, Feb 9, 2019
Verified Support
Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, request you to kindly confirm the Customer contact number to get this resolved.

Regards,
Team Ecom Express

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