Ecom Express — orders from flipkart | |||
1. I had to cancel a flipkart order which was not being delivered by ecom express after reaching the hub for several days (Awb [protected]). Now they have not even returned the package due to which even my refund is not being issued. 2. Another order (Awb [protected]) which i was supposed to receive by 14-15th of october is available on their hub since 12th of october, but they don't deliver it. 3. A cod order (Awb [protected]) which was supposed to be delivered by 15th, is not being delivered. Same problem as before. 4. An order which was expected to be delivered today (Awb [protected]) was not delivered. I received a message that the package is out for delivery and after some minutes, i received another message stating that i wasn't available so the delivery couldn't be made. No phone calls, no one knocking my door, nothing. This is so frustrating!! Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 19, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. We regret the inconvenience. Pleased be informed that the delivery of the said shipment has been delayed. We are coordinating with the concerned team to get this expedited and shall keep you updated on the same. We regret for the inconvenience caused to you due to the delay in delivery of this shipment. Regards, Team ECOM Express Verified Support Nov 20, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] & [protected] has been returned back to your shopping portal. With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered at the registered address. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team ECOM Express | |||
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