Ecom Express — package has been delivered, but i haven't received | |||
I've placed an order in club factory on 11/11/2019.in club factory delivered report the status is showing that package has delivered on 15/11/2019. And in ecom site the status report is, product has delivered at diamond harbour location on 15/11/2019. But how is it possible? Because this is not my address. And till now me and of my family hav'nt received any package from ecom. Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 21, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment, and we shall coordinate with our delivery center to get this investigated and resolve at the earliest. Meanwhile, you can provide your alternate contact number to assist you. Regards, Team ECOM Express Verified Support Nov 27, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Please accept our sincere apologies for the inconvenience caused due to delay in delivering your shipment. As per our records, the shipment [protected], has been delivered and accepted by Shovon at the registered address. Please write back to us in case you would require any further assistance on this. Assuring you of the best of our services at all times. Regards, Ecom Express Team | |||
 5 Comments | |||
Comments
Dear Sir,
I am Dillip Kumar Behera employee of your Balasore office under a Vendor Employee Code :- O95601 . I have worked hard on festival season for incentives but didn't get a single incentive. So please sir see my complain and give me some solution as soon as possible
Regards,
Dillip Kumar Behera
Employee Code :- O95601
[protected]
I am Dillip Kumar Behera employee of your Balasore office under a Vendor Employee Code :- O95601 . I have worked hard on festival season for incentives but didn't get a single incentive. So please sir see my complain and give me some solution as soon as possible
Regards,
Dillip Kumar Behera
Employee Code :- O95601
[protected]
Ecom Express Customer Care's response, Nov 26, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
We regret for the inconvenience caused to you. We shall take up this matter with our Team to look into this and assist you.
Regards,
Team ECOM Express
Greetings from ECOM Express
We regret for the inconvenience caused to you. We shall take up this matter with our Team to look into this and assist you.
Regards,
Team ECOM Express
Ecom Express Customer Care's response, Dec 2, 2019
Verified Support
Dear Dilip,
Greetings
As per the confirmation, your Salary has been credited with Incentive.
Regards,
Ecom Express Team
Greetings
As per the confirmation, your Salary has been credited with Incentive.
Regards,
Ecom Express Team
Finally i have received my package today 21/11/2019.
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Ecom Express Customer Care's response, Nov 26, 2019
Verified Support
Hello sir my Awb no[protected] order is RTO lock from dt 24/10/2019 . please release my order and send my order in my place
Ecom Express Customer Care's response, Nov 22, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. Request you to kindly allow 24-48 hrs. for the system update. You can also contact your shopping portal for further assistance.
Regards,
Team ECOM Express
Greetings from ECOM Express
We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. Request you to kindly allow 24-48 hrs. for the system update. You can also contact your shopping portal for further assistance.
Regards,
Team ECOM Express
It is not the product that I have ordered...
Ecom Express Customer Care's response, Nov 26, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
Please share your tracking number to assist you.
Regards,
Team ECOM Express
Greetings from ECOM Express
Please share your tracking number to assist you.
Regards,
Team ECOM Express
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I have order from club factory at 01/011/2019. estimate delivery date is 07/11/2019. but shipment is not received till now 14/11/2019. No any update give by ECOM express.
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express