Ecom Express — package rescheduled for next day since last 4 days

I ordered something from club factory with tracking no [protected] 21st june 2019 and it shows me that the item was shipped to delivery centre on 23rd june 2019 but since them whenever i am tracking the order on ecom express official website it keeps showing me that the pickup is scheduled for next day since last 4 days. I don't understand that what is wrong about the order and why it is being delayed.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Complaint comments 

Comments

Product is not good and proper size. Bad product
Ecom Express Customer Care's response, Jun 29, 2019
Verified Support
Dear Sir/Mam,

Greetings from ECOM Express

Request you to kindly contact your shopping portal to re-register the reverse pick up request to return the shipment.

Regards,
Team ECOM Express

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6402
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information