[Resolved] Ecom Express — parcel from amazon not delivered till expected date expired | |||
I purchase product on Amazon.in, and seller is ECom express, i purchase product on 27th Aug. and delivery date is 3rd sept. 2018, but my parcel is reach my nearest hub on 30th Aug. & also i got msg from you it out for delivered and u will get it today, i wait full day at Home and near to my home, at evening i suddenly got msg that your parcel/shipment not delivered due to customer not available, Even there is no call to me., so i call and ask the delivery boy .Why u not call me ? He says my phone were switched Off due to this i cant call you. So i call your executive ànd rearrange the delivery, according to your executive but i dont know it was really rearrange or not. So nxt day also i cant get, then i call back to your executive again he arrange the shipment but till 3rd day of sept. It was not delivered . Now i am asking you why are You cheating customer? If you cant deliver then directly tell us we cant deliver to you.! I simply spent my valuable time with lier and cheater seller. Was this information helpful? | |||
Oct 10, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Sep 07, 2018 Ecom Express Customer Care's response Dear Sir/Mam, Greetings From Ecom Express We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve Regards, Team Ecom Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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