Show menu
FAQ FAQ Categories Categories Sign in Sign in

[Resolved]  Ecom Express — Pickup From Seller is Rescheduled Many Times

Recently I Ordered Electronics from reliance digital online portal on 14 december 2020 . when the product is shipped on 15 December 2020 i got SMS on my registered mobile number including details of Courier partner and tracking number. But Still On 18 December 2020 product is not picked up from source hub, when i am tracking it shows that pick up is started and pickup is failed..shipment not ready...again pick is rescheduled...pickup failed...shipment is not ready...again pick is rescheduled...pickup failed...shipment is not ready...that was show that reliance digital is not processing my order...that will definitely increasing delivery time ...and i am not happy with that why reliance digital is delaying order processing...below i attached some proof regarding this situation.

Ecom Express Tracking Id : [protected]

Reliance Digital Order Id : RDF08527345
Was this information helpful?
Yes (0)
Dec 24, 2020
Complaint marked as Resolved 
Reliance Digital Automatically Cancelled my order And also given refund same Day...
Dec 19, 2020

Complaint Status

Ecom Express customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express

We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. You can also contact your shopping portal for further assistance.

Team Ecom Express
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Ecom Express
    Customer Care Service
    Customer satisfaction rating
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View Full Information