[Resolved] Ecom Express — Pickup From Seller is Rescheduled Many Times

[Resolved] Ecom Express — Pickup From Seller is Rescheduled Many Times

T ThakorSG from Delhi, Delhi

Recently I Ordered Electronics from reliance digital online portal on 14 december 2020 . when the product is shipped on 15 December 2020 i got SMS on my registered mobile number including details of Courier partner and tracking number. But Still On 18 December 2020 product is not picked up from source hub, when i am tracking it shows that pick up is started and pickup is failed..shipment not ready...again pick is rescheduled...pickup failed...shipment is not ready...again pick is rescheduled...pickup failed...shipment is not ready...that was show that reliance digital is not processing my order...that will definitely increasing delivery time ...and i am not happy with that ...so why reliance digital is delaying order processing...below i attached some proof regarding this situation. Ecom Express Tracking Id : [protected] Reliance Digital Order Id : RDF08527345 +1 photos Was this information helpful? No (0) Yes (0)
Dec 24, 2020 Complaint marked as Resolved Reliance Digital Automatically Cancelled my order And also given refund same Day... Ecom Express customer support has been notified about the posted complaint. Verified Support Dec 22, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Express We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. You can also contact your shopping portal for further assistance. Regards, Ramen Team Ecom Express
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