Ecom Express — Poor service - delayed delivery | |
Ecom-commerce is a logistics partner to Samsung India. My Samsung order contains a very expensive item for delivery and I fear the delay is only making my shipment vulnerable to counterfeit. I call everyday to customerCare and lodge a complaint on [protected] but its been a week and no deliveries yet. They are so unprofessional that they will NOT share number for their grievance cell [latest]. Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Aug 08, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Express Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Ramen Team Ecom Express | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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