Ecom Express — Prepaid Order not received yet.

My nykaa order Awb [protected] was supposed to be delivered on 18 but no attempts was made to deliver it. I later get notifications that my order has been undelivered because I wasn't available. I asked for delivery on 19 but they haven't delivered it yet (21.10.21). When I called on the number given on the site, the call was declined from their point. I need the parcel urgently, please look into the matter.
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Ecom Express customer support has been notified about the posted complaint.
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Dear Khitija,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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