Ecom Express — Prepaid shipment from not yet delivered

Sir/madam,
I have ordered a product in flikart with Order ID - OD[protected] and AWB id-[protected]. The order is placed on 18th aug and it should be delivered by 24th aug but it is not yet. since 20th aug it is 25km away from me(courier service hub). They have delayed by 2days than promised date and asking me again to wait till 1st sep. I can't get any info since 20th aug.
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Ecom Express customer support has been notified about the posted complaint.
Aug 26, 2020
Updated by Ravi Teja Arepalli
Sorry a spelling mistake . It's flipkart not flikart.
Verified Support
Aug 28, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

We regret for the inconvenience caused to you due to the delay in delivery of this shipment. We have noted your complaint and shall coordinate with our center for current status of the shipment for further connection.

We shall keep you updated.

Regards,
Ramen
Team Ecom Express
Verified Support
Aug 31, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Ramen
Team Ecom Express
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