Ecom Express — product not

Address:ramjankinagar, basharatpur, Gorakhpur, Uttar Pradesh, 273004

Dear team,
I have buy a club factory product and product deliver by ecom (Tracking no.[protected] in frist attemped i am in out of station and 2 nd attemped our delivery excutive call to me and said the product not deliver today and in eveenig i have recived delivery failed message. On date 09/11/2019 i have visted our ecom express office located in basharatpur gorakhpur area to recive the product but at the time product not found and office assitance said today i have send the product at your home but in evening i have recive dilevery failed message.
This is very dissponinting service provide by our your team.
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Dear sir
Mane ek Parsel Return Karni Kai liye liye diye tha uaki last date 27. Oct. Se 3 Nov. Lakin parsel abi tak nhi send kiye gai . mane bahut complante Ki lakin koi response nhi diye gai. Plz jaldi enqire ki Jaye my order no. SON[protected] and tracking no.[protected]

Ajaybaby12's reply, Nov 10, 2019
Please imaditty action
Ecom Express Customer Care's response, Nov 12, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Pleased be informed that the delivery of the said shipment has been delayed. We are coordinating with the concerned team to get this expedited and shall keep you updated on the same.

Regards,
Team ECOM Express

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