Ecom Express — Product not delivered and getting message that I refused to accept it .

Address:Rajouri, J&K
Website:www.ecomexpress.in

ON[protected], I got a message from Ecom express that my pre-paid shipment will be delivered to me by today . After few hours, i received another message that my ZIVAME order Awb *********** was undelivered as I REFUSED to Accept it. But I did not get any call or refused to accept my pre paid order . This is seriously so wrong. I want to get my order delivered ASAP..!!! worst service ever.
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Ecom Express customer support has been notified about the posted complaint.
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Dear Nishpank,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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