Zivame Customer Care
Milastar Retail Pvt. Ltd.
Customer satisfaction rating: 1%
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81
COMPLAINTS

Zivame Customer Care

Milastar Retail Pvt. Ltd.

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Address
2726, 4th Floor, Lakshminarayana Nivas, Off 80 feet Road, Indiranagar
Bengaluru
Bangalore District
Karnataka
India - 560038

Customer Care Phone Numbers and Contacts

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Phone:
up
2
down
1

Customer satisfaction rating
1%
Complaints
81
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Zivame related photos (17)

Zivame Complaints & Reviews

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Zivame — Product not delivered. Payment not returned

 HimaniShah on Jul 7, 2020
I ordered from zivame app on 16th may 2020. The product wasnt delivered by the given date so i reached out to zivame consumer...
Complaint category Clothing, Shoes & Accessories

Zivame — Money should be returned back to account and not Zcoins

 Harshita Sachdev on Jul 3, 2020
I have submitted a return request for one of the item and it has been picked up from my address. I have received a message...
Complaint category Clothing, Shoes & Accessories

 Shriya_nav on Jun 26, 2020
I returned an order from zivame and after few days they gave me zcoins in the app. I then asked for to convert my 1020 zcoins into money and transfer it to my source account. They removed my zcoins, so I thought they would transfer my money to the bank account. But it dodn' happened. I have written a lot of number of times now. Either they tell the payment eas mot completed or your money will be given 3 to 4 days. Its been a lot of days and I haven't received my money.

Complaint Status


[Jun 26, 2020] Zivame customer support has been notified about the posted complaint.
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     rashi chordia on Jun 15, 2020
    I had 436 zcoins and when was ordering my products my coins got deducted but my order wasn't placed.
    Complaint comments  Add a commentComplaint category Online Shopping

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      Zivame — out of 6 items listed but 3 items not delivered

       Pragyanpdas on Jun 12, 2020
      I had ordered few items from zivame on may 24th 2020, i got the package on 11th june 2020. I have already sent 3 emails and...
      Complaint category Other

      Zivame — Refund order

       jolly aru on Jun 12, 2020
      I have requested for return/exchange for my order but pick up was not available and hence I was asked to self ship the items....
      Complaint category Clothing, Shoes & Accessories

      Zivame — delivery of order 79529877 from zivame

       Bhavana Yenikapati on Jun 11, 2020
      Sir,

      My delivery with order no. 79520877 has been showing the status as delivered but i didn't receive any...
      Complaint category Clothing, Shoes & Accessories

      Zivame — Order has been delivered to the wrong address

       Shreyashivangi on Jun 6, 2020
      Sir,

      My delivery with order no. 79423036 has been delivered to the wrong address. I tried to contact zivame...
      Complaint category Online Shopping

      Zivame — delivery related, order delivered to some unknown place by the delivery partner dtdc

       Shreyashivangi on Jun 6, 2020
      Hii,

      My order no. 79423036 had been delivered to some other unknown place by dtdc on 5th june. I am continuously...
      Complaint category Online Shopping

       Shreetama on Jun 3, 2020
      I had zcoins from zivame amount : 745
      Suddenly they are disappeared from my account. But my new order didn't placed. What to do now?
      I've called them many times, they're closed for calls.
      Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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        Zivame — i want to return both products and want refund

         neelofar ansari on Jun 2, 2020
        I bought 2 products from zivame.com
        And i want to return those products and want refund. But the site shows that product...
        Complaint category Clothing, Shoes & Accessories

         seshu bala on May 31, 2020
        May places my order on 10th may. . Status shows has delivered. . Not received till date. . Raised concern many a times, pathetic response and services. . Token no 2007983 is not resolved yet. . Kindly address my issue immediately.
        Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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           ashvita vassan on May 23, 2020
          I ordered an item from zivame and somehow couldn't find it good enough and returned it in february starting and now it is may ending almost and even after trying contacting them via calls and mails i have no response to it... And here i'm like i lost my ₹1440 on this online shopping
          Complaint comments  Add a commentComplaint category Online Shopping

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            Zivame — Order related - 079395833

             Subir k on May 20, 2020
            Dear sir / madam,

            I am writing to you to raise an issue about: clothing, shoes & accessories

            The...
            Complaint category Clothing, Shoes & Accessories

             Anita773 on May 11, 2020
            I placed order which is delivered on 20th of March & it delivered me incomplete... It's being 50 days but still they are just asking for 72hrs again & again & either I wanty amount back in the original payment souce or I want the products which I ordered


            item is missing
            Complaint comments  Add a commentComplaint category Online Shopping

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              Zivame — loss of 2607

               Moon Chatterjee on Mar 14, 2020
              Dear team,

              This is my third email to this team, i got pissed off by the badly behaved delivery executives....
              Complaint category Clothing, Shoes & Accessories

              Zivame — amount debited but order not placed

               Thaara Hm on Mar 12, 2020
              Amount is debited but the order is not placed and the transaction is cancelled. I've paid 290 via phone pe and the amount...
              Complaint category Clothing, Shoes & Accessories

              Zivame — clothing order no 78934241

               Prakhar Banka on Mar 9, 2020
              I purchased item on Feb 19, 2020 but due to fitting problem, I have opted for refund of my money. They have no option to reverse...
              Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

              Zivame — not received a prepaid order

               Ashi Singh on Feb 17, 2020
              I'd placed my order on 9th september 2019 but its 17th feb 2020 i haven't received it yet. From 20th september 2019 it is...
              Complaint category Online Shopping

              Zivame — shipping delayed and no updates or help

               Menka Batra on Feb 13, 2020
              I ordered one parcel which was supposed to be delivered within 4 days but the site always kept changing the date of delivery...
              Complaint comments  Read comments [1]Complaint category Online Shopping

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