[Resolved] Ecom Express — PRODUCT NOT DELIVERED AWB Number[protected] | |||
i bought a DSLR from snapdeal on 12nov 2014. product handover to courier company on 14 but still till date i have not received my product.i contacted with snapdeal buy they r saying "Your product has already shipped by the seller, however it has been delayed by the courier service due to reasons beyond our control." then who is going to take care about the product. i contacted the courier company now they are saying pls wait for another 5 days. I don't know what then hell is going on it's already more then 10 days & on site product status "In Transit". snapdeal should think about the courier service provider bcz it's effecting there customer satisfaction tag. Was this information helpful? | |||
Complaint marked as Resolved
I RECEIVED MY PRODUCT AFTER 18 DAYS.. Ecom Express customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team