[Resolved] Ecom Express — product not delivered but showing delivered

Ramiz78

from Bengaluru, Karnataka

Address:	110037
Website:	ecomexpress.in

I bought some items from amazon and flip-kart having awb[[protected]] (Ordered on 11th october 18), awb[[protected]] (Ordered on 10th oct 18) respectively.
I have got the status as "delivered" for both the orders but actually they have not been delivered yet.

Everyday i am trying to contact the delivery person (Mob no - [protected]) and haven't got a single response as of now.

How could you change the status as "delivered" of the product without even delivering to the address and without getting the signature? This is disgusting, unethical and worst service ever.

Why your delivery executive is so irresponsible and doesn't even bother to pick up the call?

Please look into this and resolve the issue asap.

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Oct 21, 2018

Complaint marked as Resolved

thanks for the help. It got resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Ecom Express Customer Care's response Dear Ramiz,

Greetings From Ecom Express

We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve

Regards,
Team Ecom Express