Ecom Express — product not delivered even address was ok and sent to rto | |||
I have ordered a parcel with ecom express and they have not delivered it and sent it back and now it's something under RTO ... it's was not tried to delivered and the delivery person not even give a call... and there customer care is also not responding from last 5 days... I have tried to talk to them so many time but no response... please give me the no. On which I can talk to them or get my order delivered at the same address provided... My AWB no is :--- [protected] Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 31, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express With the reference to your query regarding the AWB number [protected], pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Sr nagar
Opp HDFC BANK
PHONE [protected]
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express