Ecom Express — Product not delivered even after reached to nellore hub

I ordered two products from two different apps one is from louis Philippe and another is nykaa, both gave tracking but after certain time it is given to ecom express then the delay started after reaching Destination hub, everyday in tracking it is showing unable to connect error, why is the delivery late for both the products, could you please deliver the products? AWB numbers for both products are [protected], [protected].please resolve the issue immediately