Ecom Express — product not delivered - irresponsible executive

Hi Team,

I am submitting this complaint here because if i raise complaint in ecom express no action be taken, that is for sure

Subject :-

I have ordered derma roller product via flipkart, and i have received a call from ecom express executive on[protected] and asked me the location and later on that day i didnt get any call from same . So i have called ecom express to this number - [protected] and entered Pin :[protected] and spoke to the same executive and he acted as if he didnt spoke to me such irresponsible person and later he confessed, he has missed the details and he will deliver the product on same day and didn't get delivered, this this happens normal with ecom express and no action to be taken from ecom express.