Ecom Express — product not delivered issue

Aheshan

Address:

Aliganj Islampur Uttar Dinajpur West Bengal pin733202

Hi i'm aheshan raja maine ek order kiya tha 13 may paytm se ko 17 ko order successful bata raha hai jab k mera parcel delivere nahi hua hai us k bad main complaint kiya ecom express me
Aur uske bad aur 15 se 20 contact kiya
Lakin unke tarap se koi response nai mela

Order i'd[protected]
Order awb no.[protected]

Mobile no [protected]
Alternative [protected]

+1 photos

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

Meanwhile, you can provide your alternate contact number to assist you.

Regards,
Ramen
Team Ecom Express

Verified Support

Jul 11, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings

Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.

Regards,
Ramen
Ecom Express Team