[Resolved]  Ecom Express — product not delivered till date

Website:ecomexpress.in

I was expecting delivery of my products on 17th jan 2018, whose tracking number is[protected] but till today i haven't got my product delivered i called many times to your customer care but every time they are saying sorry for the delay sir today it will delivered but only god knows when will this today come, i asked them to provide the delivery guy contact number or allahabad office number so that i can talk to them but they are not able to provide is this a really help they were talking about every time, this is the most pathetic and worst service experience i am having with your company, from next time onwards if any company is having tie up with your company i will definitely not going to buy and recommend everyone not to buy with them because you people are going to delivered 😡
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Feb 24, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check and confirm to assist you further.

Regards,
Team Ecom Express
Complaint comments 

Comments

I ordered a product online from Myntra app. My product was supposed to be delivered to me on 13 Jan 2019 but it hasn't reached me yet. Can I know why is it being delayed? Can you deliver my product soon?
Ecom Express Customer Care's response, Jan 22, 2019
Verified Support
Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express

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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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