Ecom Express — Product RTO locked | |
I order my product from Amazon on 2 Nov 2021.. thereafter i knew my order was arriving by Ecom express...So on 10th Nov my order arrived nearest delivery centre Chomu 303704 which was 25 kms from my home ...but unfortunately they don't contacted and not even attempt to deliver my product...and they send back to gurugram and haryana from my Jaipur Rajasthan State, ...but after talking to lots of calls on Amazon and Ecom my product again arrived my nearest delivery centre on 19 Nov 2021 which was only 30-25 km from my home...but now this time 21 Nov 2021they themselves don’t deliver the product and later write the reason as wrong address. Seriously? My AWB number[[protected]]. Came out for delivery but never reached me. Didn’t receive any call from the delivery person. Rather i called him up and he said he’ll deliver. showing RTO lock.. Mentioned reason was wrong delivery address (which was right)...look Ecom express i[censored] have problem with my address ...no problem I will reach you at chomu 303704 (my delivery centre)but I need that parcel anyhow... because I got an great deal on great Indian sale...It's Already more than 20 Days of placing order ...and yet it's not delivered...but seriously I think the whole Ecom express is making fool to genuine customer's...i would give 0 stars out of 5 stars...kindly remove the RTo Locked or give me my product at your delivery centre I will pick up from ...I will take off this complaint if my issue resolved🙏🏼🙏🏻🙏🏻 Was this information helpful? | |
Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 23, 2021 Ecom Express Customer Care's response Dear Sunny, Greetings from Ecom Express Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team Ecom Express | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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